Frequently Asked Questions

Everything you need to know about shopping with Sulsabeel99

What are your shipping times and costs?

We offer standard shipping which typically takes 3-7 business days. Shipping costs are calculated at checkout based on your location, though we offer free shipping on orders over $50.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery status in real-time.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.

Which payment methods do you accept?

Sulsabeel99 accepts all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.

How can I contact customer support?

Our dedicated support team is available via the 'Contact Us' page on our website or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.